BENDECIR HOTEL & SPA, Hanoi – A Smart Stay in the City
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Key details
About the Hotel
27 Lo Su, Hoan Kiem,
Hanoi,
Vietnam,
Ha Noi Municipality
Rooms & Amenities
Bendecir Hotel & Spa offers 48 air-conditioned rooms with free WiFi, flat-screen TVs with cable channels, and laptop-friendly workspaces. Select rooms include balconies, minibars, and seating areas. Private bathrooms come with showers, free toiletries, and hairdryers. Family rooms and suites feature additional space, with some offering city or lake views.
Dining & Bars
The hotel has a restaurant on the 13th floor serving Vietnamese and international cuisine, with breakfast options including buffet, continental, and American. Pine & Dine Sky Bar on the 14th floor offers cocktails with panoramic views of Hanoi. Room service is available.
Spa & Wellness
Bendecir Spa provides treatments like Four Hands Massage, Shiatsu, Hot Stone Therapy, and Vietnamese Traditional Massage. Guests can also visit the Turkish bath or outdoor treatment areas. Reservations are required for spa services.
Location & Transport
The hotel is on Lo Su Street in Hanoi's Old Quarter, a 7-minute walk from Hoan Kiem Lake. Nearby landmarks include Thang Long Water Puppet Theatre (0.5 km) and Saint Joseph Cathedral (0.5 km). Noi Bai International Airport is 21 km away, with airport transfer services available for a fee.
Services & Tours
The 24-hour front desk assists with concierge services, currency exchange, and tour bookings. The hotel arranges Halong Bay cruises, Sapa treks, and Ninh Binh day trips. Free welcome drinks and daily mineral water are provided. Airport transfers cost $15-$30 USD depending on vehicle size.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
Car park
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Business
Fax/Photocopying
Children
Children's buffet
Spa & Leisure
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
27 Lo Su, Hoan Kiem,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
27 Lo Su, Hoan Kiem,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Museum
Hoa Lo Prison
2500 ft
Monument
Ho Chi Minh Mausoleum
1.4
mi
Quoc Tu Giam Street Dong Da District
Temple Of Literature
1.3
mi
Church
Saint Joseph Cathedral
2500 ft
Museum
Vietnamese Women's Museum
1.0
mi
Dinh Tien Hoang St.
Temple of the Jade Mountain
2500 ft
Museum
Vietnam Military History Museum
1.2
mi
Museum
Vietnam National Museum of History
5100 ft
Library
Hoan Kiem Lake
2500 ft
Hang Duong
Hanoi Night Market
2500 ft
Lake of the Restored Sword
2500 ft
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
4200 ft
56 Hang Chieu Dong Xuan
Old City Gate
4200 ft
Tran Nhat Duat Street
Long Bien Bridge
1.5
mi
Theatre
Opera House
5100 ft
Pagoda
One Pillar Pagoda
1.4
mi
Theatre
Thang Long Water Puppet Theatre
2500 ft
Castle
Thang Long Imperial Citadel
1.2
mi
French Quarter
2100 ft
Square
Ba Dinh Square
1.3
mi
Monument
Flag Tower of Hanoi
1.2
mi
Event hall
Friendship Cultural Palace
1.1
mi
Museum
Vietnam Fine Arts Museum
1.2
mi
75 Dinh Tien Hoang Street
Post Office Ha Noi
2500 ft
Mall
Trang Tien Plaza
1.0
mi
73 Quan Su St
Quan Su Temple
1.0
mi
Nearby
87 Ma May Street Hoan Kiem District
Ancient House
1400 ft
16 Le Thai To
Statue of King Le Thai To
1600 ft
Hang Dau Street
600 ft
Dinh Tien Hoang Hang Trong
Hoa Phong Tower
1900 ft
Restaurants
The Gourmet Corner Restaurant & Sky Bar
200 ft
30-32 Lo Su Hoan Kiem
Cha Ca Lang
100 ft
18 Lo Su Hoan Kiem District
An Bien Lo Su Restaurant
0 ft
14B Lo Su Street
Always Cafe
1100 ft
No 8b Hang Tre Street
Blue Diamond Rooftop Bar & Restaurant
200 ft
32 Lo Su 13th Floor
Little India
500 ft
32 Hang Tre Hoan Kiem
Salmon Run Restaurant
100 ft
No.47 Lo Su street
Diamond Sky Bar
300 ft
32 Lo Su 13th Floor
Libelula Restaurant
500 ft
57 Lo Su Hoan Kiem district
Panorama Restaurant & Bar
600 ft
13 Ly Thai To Hoan Kiem
MasterChef Restaurant
500 ft
28 Hang Tre
Rue Des Seaux Restaurant
800 ft
21 Hang Thung
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
convenient location
friendly staff
limited dining options
pricy for some amenities
8.4/10
Great
Rooms
8.4
Location
9.7
Service
9.7
Dining
7.4
Guest reviews
8.4/10
based on 9 reviews
8.4
8.4/10 based on 3831 reviews
Neil
United Kingdom,
April
2024
8.6/10
The hotel was right in the Old Quarter, making it easy to walk around and explore. The rooms had very comfy beds, great for my 2 children above age 17. The customer service was outstanding, one of the best I've experienced on my travels. However, the dining options were somewhat limited. Overall, a convenient and friendly choice for a stay in Hanoi.
Rooms
9.0
The room with very comfy beds was perfect for my 2 children above age 17. The balcony added a nice touch to the atmosphere.
Service
9.0
The hotel staff provided top-notch service, making my stay very pleasant.
Location
10.0
Being directly in the center of the old quarter was fantastic for exploring on foot and accessing nearby attractions.
Dining
7.0
Although the dining options were a bit limited, the cooked options were tasty.
Facilities
8.0
The hotel offered a good range of facilities for convenience during my stay.
John
United Kingdom,
March
2024
9.2/10
I had a fantastic stay at the hotel located in the heart of the Old Quarter with my two children above age 17. The rooms were kept clean, the breakfast was delightful, and the view was truly awesome. The customer service was exceptional, making my entire experience top-notch. The central location allowed easy access to explore the area, and the dining with fabulous views was a great bonus.
Rooms
9.0
The rooms were kept clean and offered a stunning view.
Service
10.0
The customer service from the hotel staff was truly outstanding.
Location
10.0
The hotel's location in the Old Quarter was fantastic, making everything easily walkable.
Dining
8.0
Dining with fabulous views made the experience even more enjoyable.
Facilities
9.0
The hotel facilities were excellent, providing everything I needed for a comfortable stay.
convenient location
limited dining options
Thomas
United Kingdom,
March
2024
8.6/10
I had an amazing stay at this hotel! The rooms were clean, comfortable, and had a lovely view. The service from the hotel staff was exceptional, making me feel like a valued guest. The location in the Old Quarter of Hanoi was perfect for exploring the city on foot. However, the dining experience could use some improvement with more variety in the food options. Overall, a great value for the money.
Rooms
8.0
My room was kept clean, with a nice view and a good shower.
Service
10.0
The hotel staff provided top-notch service, making my stay one of the best I've experienced on my travels.
Location
9.0
The hotel's location in the Old Quarter was fantastic, close to all attractions and shops.
Dining
7.0
The dining experience offered delicious Vietnamese food with a great view of the city.
Facilities
9.0
The hotel had excellent facilities to meet all my needs during my stay.
Andrew
United Kingdom,
February
2024
8.8/10
The hotel is situated right in the heart of the Old Quarter, making it convenient for exploring all the attractions nearby. The service provided by the staff was exceptional, truly among the best I have ever experienced in all my travels. However, the dining options were somewhat limited, and the hotel could benefit from more diverse food choices. The facilities were well-maintained, ensuring a comfortable stay overall.
Rooms
9.0
Our room was spacious and had a beautiful view of the city. The big bed was perfect for me and my two adult children.
Service
10.0
The hotel staff went above and beyond to make our stay memorable. Their customer service was outstanding and truly top-notch.
Location
10.0
The hotel is excellently located in the heart of the Old Quarter, making it easy to access all the tourist hotspots. Walking to the night market was a breeze from here.
Dining
7.0
While the dining options offered some cooked choices, I wished there were more varieties to choose from. The stunning views added a nice touch to the dining experience.
Facilities
8.0
The hotel facilities were well-equipped and well-maintained, contributing to a pleasant stay.
Pauline
United Kingdom,
October
2023
8.4/10
The hotel is perfectly located in the Old Quarter, making it convenient to explore the area on foot. The rooms were spacious and modern, with a great view, but the high prices were a drawback. The service was exceptional with top-notch customer care. The dining options were satisfactory with a range of Vietnamese dishes, though a bit overpriced for some meals.
Rooms
8.0
The rooms were spacious and modern with a great view.
Service
9.0
The service from the hotel staff was exceptional, one of the best I've experienced during all my travels.
Location
10.0
The hotel is perfectly located in the heart of the Old Quarter, making it very convenient for exploring the area on foot.
Dining
7.0
The dining options were satisfactory with a good variety of Vietnamese dishes.
Facilities
8.0
The facilities met expectations, though some were overpriced.
Robert
United Kingdom,
September
2023
8.0/10
This hotel offers an incredible view from the rooms but lacks shower curtains or glass. The customer service is outstanding, making it one of the best experiences I have ever had. The location in the Old Quarter of Hanoi is superb for exploring on foot, though some attractions may require a short ride. The dining experience, with Vietnamese options and a view of the city, was satisfactory. However, there were a few facilities that could use improvement.
Rooms
8.0
The rooms come with an awesome view.
Service
10.0
The services from the hotel staff were top-notch, offering one of the best customer service experiences ever.
Location
9.0
The hotel is conveniently situated in the Old Quarter of Hanoi, allowing easy access to various attractions and amenities within walking distance.
Dining
7.0
The dining experience provided varied Vietnamese options with a view of the city.
Facilities
6.0
Some facilities could be improved for a better overall experience.
Will
United Kingdom,
September
2023
9.2/10
My stay at the hotel was truly unforgettable. The rooms were great, the service top-notch, and the location couldn't have been better. However, the dining experience left a bit to be desired. Overall, a fantastic choice for a memorable trip.
Rooms
9.0
Our room was spacious and had a lovely balcony with a great view. Perfect for me and my two children, who are above age 17.
Service
10.0
I must say, the staff here is amazing. They really go above and beyond to make sure you have everything you need. Truly one of the best customer service experiences I've had.
Location
10.0
The location was ideal, right in the heart of the Old Quarter. Close to everything, yet still quiet enough to enjoy some peace and quiet.
Dining
8.0
The dining options were good, with a variety of Vietnamese dishes to choose from. The view from the dining area was stunning.
Facilities
9.0
The facilities were top-notch, especially the view of the city from the dining area. Everything was well-maintained and made my stay even more enjoyable.
Clean
Limited breakfast options
Christopher
United Kingdom,
September
2023
9.0/10
I stayed at this hotel with my two children, aged 17 and above. The rooms had very comfy beds, but it was a bit inconvenient that there was no shower curtain or glass. The service from the hotel staff was exceptional, one of the best I've experienced in all my travels. The location, directly in the center of the old quarter, made everything easily walkable. The dining options offered varied Vietnamese dishes with stunning views. Overall, a great stay with some minor room amenities to consider.
Rooms
8.0
The rooms had very comfy beds, but lacked a shower curtain or glass.
Service
10.0
The services from the hotel staff were some of the best I have ever received anywhere in the world. Top-notch customer service!
Location
9.0
The hotel is fantastic located directly in the center of the old quarter, making everything easily walkable.
Dining
9.0
The dining experience offered varied Vietnamese options with stunning views.
Facilities
9.0
The facilities were well-maintained and enjoyable.
Scott
United Kingdom,
September
2023
8.4/10
The hotel is located right in the heart of the Old Quarter of Hanoi, offering a convenient base for exploring. The rooms are cozy and clean, and the customer service is truly exceptional. However, the dining options are a bit limited. Overall, it's a great value for the price.
Rooms
8.0
I stayed in a room with a view, and it was cozy and clean.
Service
9.0
The hotel staff provided one of the best customer service experiences I've had in my travels.
Location
10.0
The hotel is right in the center of the Old Quarter, making it easy to explore the area.
Dining
7.0
While the dining options were decent, they were a bit limited in variety.
Facilities
8.0
The hotel facilities were well-maintained and comfortable.